General Terms and Conditions

CAREFULLY READ AND UNDERSTAND THESE TERMS BEFORE ORDERING ANY PRODUCT THROUGH THIS WEBSITE ATTENTION:

This is a legal agreement (the “Agreement”) between You, the individual, company or organization (“you”, “your”, “The Customer” or “Customer”) and SolarsandBagPlus.com (“we”, “our”, “The Company” or “Company”). By ordering, accessing, using or purchasing any product (“Product”) through this website or related websites (collectively the “Website”), you are agreeing to be bound by, and are becoming a party to, this Agreement. We may at our sole and absolute discretion change, add, modify, or delete portions of this Agreement at any time without notice. It is your sole responsibility to review this Agreement for changes prior to use of the Website or purchase of the Product.

CONTACTING US
To contact The Company with billing, fulfillment, returns or any other inquiry associated with The Company products, please email The Company at Support@solarsandbagplus.com

SHIPPING POLICY
All orders placed thru this website shall be shipped within 72 hours of receipt of credit card approval. Orders will be shipped via US carriers including US Postal Service, Federal Express, United Parcel Service, amongst others and may or may not have tracking information available.

REFUNDS, RETURNS AND CANCELLATIONS
If for any reason you are not happy with your purchase, you may return the item(s) within 30 days for a refund back to the original form of payment, less the shipping and processing charge and a 15% restocking fee. Please return items in original condition (unused, unwashed, unaltered) with the tags attached. All original pieces, the complete product, must be included in the return package. Items that do not meet these criteria will be denied. You must contact a Customer Service Representative to receive return instructions and a Return Merchandise Authorization (RMA) number. All customers shall be responsible for shipping and handling fees.
Please note that we cannot process packages marked “Return to Sender” or “Refused”. All returned packages require a Return Merchandise Authorization (RMA) number to ensure accurate processing of your return to your account. RMA numbers can be obtained by calling our Customer Support Team.
Returned Products must be sent to the address provided by the Customer Support Team.
We are not responsible for lost, stolen or damaged items. We recommend all returned items to be sent using some type of third party delivery confirmation system to ensure proper delivery. Please allow up to 2 weeks from the time you mail your order for the return or exchange to be processed. An email will be sent to you once the return or exchange has been processed.

DAMAGED ITEMS
If you have received an order that was damaged, please contact a Customer Service Representative for a Return Authorization Number, and an immediate replacement will be sent out at no additional charge, once your returned item is received.

COMPANY POLICIES
The Site and The Company Products are available only to individuals that are at least eighteen (18) years of age and that can enter into legally binding contracts under Illinois law.

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